Blessing - ICT JoSTUM

Staff Details

active

Chief Computer Programmer/Analyst

user support

blessing.ighalo@uam.edu.ng

08190827364

Full Name:

Mrs.

Blessing

Oghenetega

Ighalo

About Me:

A dedicated ICT user support officer focused on helping staff and students maximize ICT resources. I believe user experience is the heart of successful digital transformation.

Department:

office of the vc

Unit:

user support

Current Responsibilities:

Handling ICT helpdesk services, resolving user complaints, providing ICT literacy training, and ensuring smooth use of university systems and e-learning platforms.

Area of Specialization:

ICT User Support & Digital Experience.

Educational Qualifications:

* B.Sc. Information Technology, University of Benin (2013)

* Professional Certification: ITIL Foundation (2016)

* Professional Certification: Help Desk Institute (HDI) Certified Support Center Analyst (2018)

Membership Bodies:

NCS, Nigeria Computer Society

ITAN, Information Technology Association of Nigeria

YIPN, Young ICT Professionals of Nigeria

Publications (if any):

No data yet

Favourite Quote:

"People don’t care how much you know until they know how much you care."

Directorate of ICT